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When you move into your own place – whether it’s a council or housing association property, or private-rented – you have certain rights and responsibilities.

Threatened with eviction?

If a landlord wants to evict you, for whatever reason, they cannot just throw you out. The landlord must follow the correct legal steps. What the landlord has to do, and when, differs for each type of tenancy. In some situations the landlord must have a reason to evict a tenant, such as falling behind with rent payments, but most private landlords can evict without having a reason at all. In all cases, if the landlord wants to evict they must give you notice that you have to leave. If you are threatened with eviction or if you are unsure about your rights contact Shelter Cymru’s Advice and Support Services on 0345 075 5005.

Want to move out?

Most tenants have the right to get out of their tenancy by giving their landlord 4 weeks’ notice in writing. Some tenancies might be for a fixed term, usually 6 or 12 months. It may be harder to get out of these types of tenancies during the fixed term, unless there is a clause in the tenancy agreement that allows you to do so. If not, try negotiating with your landlord if you want to leave early. If your landlord doesn’t agree that you can leave early, but you do anyway you may have to pay rent for the whole fixed term period. Contact Shelter Cymru’s Advice and Support Services on 0345 075 5005 for more information.

 Repairs needed?

If you notice anything wrong with your property, for example, a damp patch on the wall or a crack in the ceiling, you should report the problem to your landlord, in writing, as soon as possible. You should date your letter and keep a copy. Most landlords carry out repairs once they know about them. If a landlord refuses to get the repairs done contact Shelter Cymru’s Advice and Support Services on 0345 075 5005.

Unfair treatment by landlord?

If your landlord does something that interferes with your ability to enjoy living in your home, they could be guilty of harassment. The fact that the landlord owns the property does not give them, or anyone else, the right to harass you.

Harassment can include:

  • Visiting the home regularly without warning
  • Interfering with the mail
  • Threatening behaviour
  • Sending builders around without notice
  • Entering the home when there is no one there, or without permission
  • Harassing because of gender, race, religion or sexuality, etc
  • Stopping guests
  • Intentionally moving in other tenants who cause a nuisance

If you think you are being harassed by your landlord, contact Shelter Cymru’s Advice and Support Services on 0345 075 5005 or in an emergency call the Police.

For more advice and support, click here to visit the relevant Shelter Cymru Advice online page.

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