Teaching and Learning

How Long Will I Have To Wait?

The information you supply will be looked at and usually you will be placed on a waiting list.

How long you have to wait depends on your particular circumstances and how urgently you need housing. It will also depend on who else is waiting to be housed and what their circumstances are. This means that it can be very difficult for the association to give a precise date when a flat or house will be offered, but usually they should be able to give you some general information on how long you might have to wait. For example, they might be able to tell you how many flats or houses have become available to rent in the area that you want to live in over the last year.

Each housing association has its own system and criteria for awarding points or priority. This means that the points or priority awarded could be different from one housing association to another. Some associations decide who gets accommodation first by giving points to each applicant. Others will place applications in ‘bands’ depending on how urgent their need for housing is. The people in the higher bands are more likely to get housed than those in the lower bands.

Whichever type of scheme a housing association is using, they should have a written policy on how they allocate their properties and this should be available for you to look at. Most housing associations will have a copy on their website. This policy should explain how they award points and priority to applicants and this will help to give you an idea of your chances of being offered housing through the association.

People with the most points or priority have more chance of being offered housing. Points or priority are awarded for things such as:

  • being homeless or threatened with homelessness
  • having a disability or health problems that is made worse by where you live
  • needing to live in a particular area, for example to attend a special school or to care for someone, or so they can care for you
  • leaving care
  • living in poor housing conditions or over crowding
  • living in the area already

In the same way that points or priority are awarded to applications, they can also be reduced or even removed. Many housing associations will deduct points or apply penalty points in certain situations, for example, if:

  • you owe rent or other money to a previous landlord
  • you have been evicted from accommodation
  • you have behaved anti-socially
  • you have enough savings to buy or rent accommodation for yourself or you already own a home
  • you have previously refused a suitable offer of accommodation from the council
  • you have deliberately made your housing situation worse to try and get housing
  • you have given false information to try and get housing.

If the housing association wants to take away points and you don’t think it’s fair, get advice from

When you apply you will be asked which areas you want to live in. If you restrict your choice to a small area you may have to wait longer. It is always worth checking that the areas you have chosen have the type of property you can be considered for. You will usually only be considered for housing that is suitable for your household. For example, if you are a single person or a couple, you will normally only be considered for one-bedroom properties, but if you have children you will also be considered for houses.

For more advice and support, click here to visit the relevant Shelter Cymru Advice online page.

< Back to Housing Associations